Privacy Policy

At The HeArt Studio NY, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our studio online or in person.

1. Information We Collect

We may collect the following types of information:

Personal Information:

Name (adult and child)
Email address
Phone number
Mailing/billing address
Emergency contact info
Child's age/date of birth
Allergy or health information (for camps/workshops)
Payment information (processed securely via third-party platforms)

Website & Social Media Use:

IP address
Browser type and usage data (via cookies, if applicable)
Any information submitted via contact forms or newsletter sign-ups

2. SMS and Phone Number Privacy

If you provide your phone number, it will be used strictly for order updates, customer service, or other service-related communication. We do not sell, share, rent, or disclose your phone number to third parties for marketing purposes. You can opt out of receiving texts at any time by replying STOP.

3. Terms and Conditions - Communications (SMS)

By providing your contact details, you consent to receive messages about your bookings, classes, promotions, and updates through email or SMS. Message and data rates may apply.
You can opt out of marketing communications anytime by following the provided unsubscribe links or replying STOP (for SMS).

4. How We Use Your Information

We use your information to:

Register you or your child for classes, events, and workshops
Communicate important updates (e.g., class reminders, cancellations)
Respond to inquiries or customer service requests
Process payments and issue refunds or credits
Improve our offerings, website, and services
Share updates, promotions, and newsletters (with your consent)
Ensure safety, especially for children in our care

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your data only with:

Trusted service providers (e.g., payment processors, email platforms) under strict confidentiality
Authorities when legally required (e.g., court order or legal process)

6. Children’s Privacy

We take children’s privacy seriously. Personal information for minors (under 13) is only collected with parental or guardian consent for purposes related to participation in studio activities. We do not market to children or collect unnecessary data.

7. Photos & Media

With your consent (provided during registration), we may take and use photographs or videos of you or your child during studio events for promotional purposes (website, social media, flyers). You may opt out anytime by notifying us in writing at the.heart.studio.ny@gmail.com.

8. Your Rights & Choices

You may at any time:

Request access to your personal information
Ask us to update or correct your data
Withdraw consent for marketing or media use
Request deletion of your information (as long as it’s not needed for legal or transactional purposes)

To make any of these requests, please contact us at:

📧 the.heart.studio.ny@gmail.com
📞 917-622-3558

9. Data Security

We take reasonable precautions to protect your data, including secure servers, trusted payment platforms, and limited access to sensitive information. However, no system is completely foolproof, and we encourage you to also protect your personal information online.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on our website, with the “Effective Date” noted at the bottom.

11. Contact Us

If you have any questions or concerns about this policy, please contact us at:

The HeArt Studio NY
938 Port Washington Blvd Unit 3
Port Washington, NY 11050
📧 the.heart.studio.ny@gmail.com
📞 917-622-3558

Updated 9/22/2025